EFFECTIVE JANUARY 1, 2007*
Server Technology, Inc. extends a two-year limited warranty from the date of purchase. This warranty covers defects in material and workmanship for the Sentry Remote Power Manager under normal use and service, and any failure to perform substantially in accordance with the product's User Manual.
This warranty does not cover any product failure which results from accident, abuse, misapplication, or alteration. Incidental and consequential damages are not covered by this warranty and are not the responsibility of Server Technology, Inc.
For additional or more specific warranty issues, contact Server Technology's Product Support Department at 1-800-835-1515 or 775-284-2000. For the initial 30 days from the original date of purchase, an unopened product may be returned at the discretion of Server Technology, Inc. There is a 20% Restocking Fee on all returns. A product may not be returned after 30 days from the original date of purchase. All repair and return shipments must be approved by Server Technology and must be accompanied by an RMA (return merchandise authorization) number and dated proof of purchase.
An extended warranty is available for purchase at the time you purchase your Sentry product. Contact your Server Technology sales representative for details.
Warranty and Limitation of Liability
Server Technology, Inc. agrees to repair or replace Products that fail due to a defect within twenty-four (24) months after the shipment date of each Product unit to Buyer (“Warranty Period”). For purposes of this Agreement the term “defect” shall mean the Product fails to operate or fails to conform to its applicable specifications. Any claim made pursuant to this Agreement shall be asserted or made in writing only by Buyer. Buyer shall comply with Server Technology’s Standard Return Merchandise Authorization (“RMA”) procedure for all warranty claims as set forth in Server Technology’s operation manual. Buyer must return Products in original packaging and in good condition. This limited warranty does not include labor, transportation, or other expenses to repair or reinstall warranted Products on site or at Buyer’s premises.
Server Technology reserves the right to investigate any warranty claims to promptly resolve the problem or to determine whether such claims are proper. In the event that after repeated efforts Server Technology is unable to repair or replace a defective Product, then Buyer’s exclusive remedy and Server Technology’s entire liability in contract, tort, or otherwise shall be the payment by Server Technology of Buyer’s actual damages after mitigation, but shall not exceed the purchase price actually paid by Buyer for the defective Product.
Server Technology shall have no responsibility or liability for any Product, or part thereof, that (a) has had the Serial Number, Model Number, or other identification markings altered, removed or rendered illegible; (b) has been damaged by or subject to improper installation or operation, misuse, accident, neglect and/or has been used in any way other than in strict compliance with Server Technology’s operation and installation manual; (c) has become defective or inoperative due to its integration or assembly with any equipment or products not supplied by Server Technology; (d) has been repaired, modified or otherwise altered by anyone other than Server Technology and/or has been subject to the opening of any sealed cabinet boxes without Server Technology’s prior written consent. If any warranty claim by Buyer falls within any of the foregoing exceptions, Buyer shall pay Server Technology its then current rates and charges for such services.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. SERVER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES; EVEN OF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
For warranty issues, contact the Product Support Department at the number listed above. All repair and return shipments must be approved by Server and must be accompanied by a RMA (Return Merchandise Authorization) number and dated proof of purchase.
* Products purchased prior to January 1, 2007 carry a standard warranty of one (1) year.